Reception and enquiries
Reception and enquiries
How can we help you?
Getting help with
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Get immediate help with minor illnesses and injuries:
Pharmacists can also advise on minor illnesses and injuries:
Alternatively you can visit your nearest Minor Injury Unit:
Sheffield City GP Health Centre
75 Broad Lane
Tel: 0114 241 2700
08:00 – 22:00
If you wish to get advice or see a Nurse or Doctor, please visit our Consulting Room.
How can we help you?
For Health reviews, including Asthma reviews and Smoking cessation please visit our Health Review and Assessment Clinic.
Get fast help from a Pharmacist with various conditions such as minor cuts, sprains, aches, colds, headaches, rashes, cystitis. No appointment is necessary. Many Pharmacists have a confidential area and are open till late and at weekends.
Find your nearest pharmacy:
See a Nurse
…for blood tests, vaccinations, blood pressure checks, health reviews, ECGs, Warfarin checks, family planning and sexual health advice, ear irrigation, wound management and cervical screening.
Get help for any health problem
No more waiting on the phone to get a GP appointment! Tell us your problem or question and we’ll get back to you within 2 days – online or on the phone.
COVID-19 Support Room
COVID-19 Support Room
If you think you might have coronavirus or you’ve been in close contact with someone who has it visit NHS 111 online coronavirus service for advice.
Well-being while staying at home
Taking care of your mind as well as your body is really important while staying at home because of coronavirus (COVID-19).
Visit NHS Every Mind Matters for advice, practice advice and support groups.
If you cannot wait to see a doctor and feel unable to cope or keep yourself safe, it’s important to get support.
To stay fit and healthy whilst at home, try the NHS Home workout videos.
Advice for patients with pre-existing conditions
Advice for Vulnerable Patients
Let’s see what we can do…
The Elm Foundation
The Elm Foundation offers a safe, non-judgemental place which will always be there for people who need it most. Our services are available to anyone that has been affected by domestic abuse.
Telephone: 01246 540464
SV2 - Supporting Victims of Sexual Violence
SV2 will support you regardless of when your experience of sexual abuse or violence occurred. We support all genders from any age and offer counselling to both adults and children.
Telephone: 01773 746 115
Cross Roads Derbyshire
Established in 1979, Crossroads Derbyshire (previously Glossop Women’s Aid) has been supporting women and children suffering from domestic violence for more than 35 years. They have recently started to support men in an Outreach capacity.
Telephone: 0800 0198 668
Award-winning British charity supporting victims for 25 years.
Telephone: 0800 5999 247
Stop Hate UK
Stop Hate UK provide Hate Crime reporting services in your area.
Derby Women's Centre
Derby Women’s Centre’s mission is to empower women to lead more independent lives. They aim to reduce economic inequality, improve mental well being and facilitate personal development. To do this, we offer support and guidance, signposting, counselling, legal advice and social activities and courses.
Telephone: 01332 341633
Domestic abuse is any threatening behaviour, violence or abuse between adults who are or have been in a relationship, or between family members. It can be psychological, physical, sexual, financial or emotional abuse. You may just want someone to listen, or help to stop your abuser hurting you further.
Telephone: 08000 198 668
Derbyshire and Derby City Young Carers
Support children and young people who regularly care for a family member.
Help and support for families and carers of substance users within Derbyshire.
Derby SEND Information Advice and Support Service
Provide support to parents & carers of children with disabilities.
Telephone: 01332 641414
Carers in Derbyshire
If you’ve just become a carer, or had an increase in your caring responsibilities, it can be difficult to know where to start when it comes to getting help and support.
Health Watch Derbyshire
Local and national support services and information for carers in Derbyshire.
Telephone: 01773 880786
Carers Trust East Midlands
Carers Trust East Midlands Carers Services support over 800 family carers and the people they care for across Derbyshire. They offer a flexible, professional care service to people of all ages with a range of health conditions and disabilities.
Telephone: 0115 9628920
They’re here to make sure that no matter how complicated your query or your experience, you don’t have to care alone.
Telephone: 0808 808 7777
Social Care and Support Guide
The NHS has a wealth of information on the help available from social services and charities, including helplines, needs assessments, advocacy and reporting abuse.
Carers' Breaks and Respite Care
Respite care means taking a break from caring, while the person you care for is looked after by someone else. It lets you take time out to look after yourself and helps stop you becoming exhausted and run down. There are lots of respite care options available.
Moving into a care home is a big decision and it can cost a lot of money. Before choosing a care home for you or someone you know, it’s worth considering all of the options.
Derbyshire Carers Association
Derbyshire Carers Association recognise that the responsibility of caring for someone who cannot manage at home without help often places great physical and emotional strain upon the Carer. Whether you care for someone for a few hours a week or for 24 hours a day, they can offer you a wide range of confidential and independent services, helping you to care.
Telephone: 01663 745500
Build sound minds
Our Build Sound Minds service provides specialist support for children and young people aged 0-17 who present emotional and mental difficulties but do not meet the thresholds for more specialist services.
Telephone: 01246 277422
The Children's Sleep Charity
The Children’s Sleep Charity is a national, award-winning charity supporting children with sleep issues. Support for families and accredited training for professionals and commercial organisations is provided.
Telephone: 01302 751 416
Download a personalised vaccination calendar, which highlights the dates your child needs to have their vaccinations by.
Bolsover WI welcomes women young and old, working or retired and from all walks of life. They have members from Bolsover and our surrounding towns and villages and enjoy each other’s friendship, company and support.
A place for men to try new hobbies or share existing ones.
The Friends Group Chesterfield
The Friends group was formed in 2007 to help preserve, promote and protect the future of Chesterfield Theatre. The Friends meet regularly to work on the above archive, arrange fund-raising events and organise the ‘In Conversation’ Series – a programme of talks followed by sharing a sociable lunch of soup and a roll in the theatre bar.
Telephone: 01246 233 475
Donut Creative Arts Studios
We deliver open access workshops in music, drama, media and art, for all 11-19 year olds (up to 25 if disabled or have a learning disability). We also manage live events, arts projects and offer venue hire for performances, training, conferences and workshops.
Telephone: 01629 533060
Want to find a club or activity in Derbyshire?
Telephone: 01773 741 915
Scouts prepare young people with skills for life. They help over 10,900 members right across Derbyshire.
Walking for Health
Walking for Health offers over 1,800 free, short walks every week.
They are a Derby based social activities group for adults and aim to organise a variety of events that will appeal to a wide range of interests. New members are welcome at all events.
Mental health forums
Self help groups of carers holding forum meetings and support groups.
The purpose of Derbyshire Mind is to provide services for people 18+ with mental health issues. It delivers services and support to the most vulnerable in our community, including education and information groups for men and women, promoting recovery and emotional wellbeing.
Telephone: 01332 623732
Live Life Better Derbyshire
Mental health is an important part of your life and good mental health and wellbeing is directly linked to good physical health.
Telephone: 0800 085 2299
Rethink provide expert, accredited advice and information to everyone affected by mental health problems.
Telephone: 0300 5000 927
Mind provide advice and support to empower anyone experiencing a mental health problem. They campaign to improve services, raise awareness and promote understanding.
Telephone: 0300 123 3393
Samaritans offer a safe place for you to talk any time you like, in your own way – about whatever’s getting to you. You don’t have to be suicidal. Call Samaritans free, 24 hours a day 365 days a year.
Telephone: 116 123
Free anonymous online chat for young people to discuss your mental health issues.
Fairplay supports children and young people with disabilities and additional needs, and their families, across North Derbyshire.
Telephone: 01246 203963
North Derbyshire Disability Sport Network
The group was set up in 2004 as a local group of both professionals and volunteers from across Bolsover, Chesterfield and North East Derbyshire, who develop sport and recreational opportunities for and with people who have disabilities.
Telephone: 01773 741915
Derbyshire Autism Services
Derbyshire Autism Services (charity number 1105525) is a small and very hardworking charity, working right across Derbyshire.
They offer information, advice and guidance but above all support to children, young people and adults affected by autism – with or without a diagnosis – and their families.
Telephone: 01773 741 221
National Autistic Society
From the Autism Helpline to our more specialist offerings, NAS are an outstanding source for advice and information.
Telephone: 0808 800 4104
Change Grow Live
Derbyshire CGL is a free and confidential drug and alcohol outreach service for young people up to the age of 19.
Telephone: 01773 303646
Derbyshire Alcohol Advice
Alcohol Advice’s aim is to support individuals to change their drinking or to stop using substances; to reach their own treatment goals and to help build positive lifestyles. They offer support to reduce the harm associated with drug and alcohol use and promote recovery and freedom from dependency.
Derby Substance Misuse Services
On this website you will find information about drug and alcohol support services in Derby, information about what the services offer and how you can get in touch with them if you or someone else needs support for drug and alcohol use.
Telephone: 0300 790 0265
If you’re worried about your own or someone else’s drinking, you can call this free helpline, in complete confidence.
Telephone: 0300 123 1110
Alcoholics Anonymous (AA) is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism. The only requirement for membership is a desire to stop drinking.
Telephone: 0800 9177 650
Talk to Frank
If you have a problem with drugs Talk to Frank for friendly, confidential drugs advice.
Telephone: 0300 123 6600
Drinkaware Online Tools & Apps
Online trackers and apps from Drinkaware to help you avoid harm from alcohol.
Download from: www.drinkaware.co.uk
Age Concern Chesterfield
List of older people’s clubs in the Chesterfield, Bolsover and north east Derbyshire district council areas.
Telephone: 01246 273333
Age UK is the country’s largest charity dedicated to helping everyone make the most of later life. We believe in a world where everyone can love later life and we work every day to achieve this.
Telephone: 0800 055 6112
FirstStop Advice is an independent, free telephone service offering advice and information to older people, their families and carers about housing and care options for later life.
Telephone: 0800 377 7070
Supporting people with dementia, their families and carers.
MacIntyre's Memory Cafés
MacIntyre Memory Cafés offer a fun, welcoming and relaxing environment for people to take part in social activities, make new friends and enjoy fantastic cake and cups of tea and coffee. The Memory Cafés are open to everyone; people living with dementia, those caring for someone that is, friends, families, and those that are just curious to find out more.
Telephone: 01246 766710
Careline is a registered charity (No. 1068801) which offers a free telephone befriending service to people living in the Derbyshire Dales and East Staffordshire.
Telephone: 01335 210 353
The Cinnamon Trust
The only specialist national charity for people in their last years and their much loved, much needed companion animals. When staying at home is no longer an option, our pet friendly care home register lists care homes and retirement housing that are happy to accept residents with pets, and providing previous arrangements have been made with us we will take on life time care of a bereaved pet.
Telephone: 01736 757 900
Strictly No Falling. Falls prevention advice and activities.
Telephone: 01773 768240
The Silver Line
Free phone support for older people, 24 hours a day.
Telephone: 0800 4 70 80 90
Chesterfield National Childbirth Trust
National Childbirth Trust (NCT) Chesterfield branch is your local parent support network, helping you become the parent you want to be. Our branch is led by volunteers and offer local parents and parents-to-be invaluable support, services and NCT events.
Telephone: 0300 330 0700
Chesterfield Maternity Unit
The directorate provides a wide range of choices for both antenatal and intrapartum care. There are a range of maternity care options including consultant care, shared care and midwife only care, including home birth.
Telephone: 01246 277 271
Home-Start is a local community network of trained volunteers and expert support helping families with young children through their challenging times. We are there for parents when they need us the most because childhood can’t wait.
Association for Post-Natal Illness
Postnatally depressed women may feel unable to go out of their house, and meeting people may cause them a great deal of stress, therefore contact made on the phone or by e-mail can be ideal.
Telephone: 0207 386 0868
We fund research into miscarriage, stillbirth and premature birth, and provide pregnancy health information to parents. We believe it is unacceptable that one in four women lose a baby during pregnancy or birth. We want every parent to have the best possible pregnancy outcomes and to take home happy, healthy babies.
Telephone: 020 7398 3400
Your Sexual Health Matters
Your Sexual Health Matters is an NHS service for people living in Derbyshire. We provide a range of services and support to residents including 11 clinics, an online service and home testing service, contraception advice and therapy.
Telephone: 0800 328 3383
One of Derbyshire LGBT+ main aims has always been to provide sexual health advice and services to LGBT+ people in Derby and Derbyshire.
Telephone: 01332 207 704
Brook provides free and confidential sexual health and wellbeing services for nearly 250,000 young people UK-wide, each year.
Sexual Health Helpline
The National Sexual Health Helpline provided by Public Health England is open Monday to Friday, 09:00-20:00.
Telephone: 0300 123 7123
Live Life Better Derbyshire
Live Life Better Derbyshire provides support to smokers aged 12 and over living in Derbyshire.
Quit with help
Everyone has a different reason for quitting, get a personalised Quit Smoking Plan.
Free Weight Management Support
Live Life Better Derbyshire offers free weight management support which will help you set and achieve your long term weight loss goals. The programme runs for 12 weeks, and our group sessions run for an hour a week every Tuesday evening at Queens Park Sports Centre, and Wednesday evening at The Healthy Living Centre.
Derbyshire Dales Sport & Health Activities
This service’s aim is to provide a broad range of opportunities for people living and working in the Derbyshire Dales to become more active, improve health and wellbeing, and improve quality of life.
Live Life Better Derbyshire
At Live Life Better Derbyshire they provide support, help and advice for you to successfully lose weight, and keep it off, for good.
Livewell - Lose Weight
Shed pounds sensibly whilst improving your eating and exercise habits. Our three dedicated programmes –Lose Weight for men and women, Active Supporters for men run with DCFC and Liveability for adults with learning disabilities – are designed to support your specific needs in a warm and welcoming environment.
Telephone: 01332 641 254
NHS Good Food Guide
Information on a healthy diet and ways to make it work for you.
NHS Why Be Active?
Even a little bit of exercise will make you feel better about yourself, boost your confidence and cut your risk of developing a serious illness.
You’ll find delicious recipe and menu ideas at your local group, along with all the help you need to get started and reach your target weight.
Meetings, Online or a little bit of both. Options and support, whatever your lifestyle.
Am I a Healthy Weight?
Calculate your BMI using this NHS Tool
Student Wellbeing (Buxton Campus & Chesterfield)
If you have something that is affecting you in or out of University at our Buxton Campus or Chesterfield, feel free to contact us. We are open throughout the year, including non term-time periods. Our specialist team of support staff offer support, advice and guidance with personal issues you may be experiencing that may be impacting on your studies.
Telephone: 01298 330414
The Mix is a UK based charity that provides free, confidential support for young people under 25 via online, social and mobile.
Telephone: 0808 808 4994
NHS Live Well
General advice for teenagers and young people.